COVID-19 Updates

6/10/21 - We look forward to having you back in-store!


We are preparing to open our doors again on Tuesday 12th October 2021, at reduced hours, pending the 70% double dose vaccination rate being achieved.


We ask that you kindly follow government guidelines and in store safety measures when you visit us.


If you are not able to make it in-store, or cannot make it during business hours, we have the following services available:

 

+ Free shipping for orders over $50 - Order online or over the phone and have your items delivered direct to your door! This includes instruments and rentals.

+ Pickup from our contactless click and collect lockers - Collect your order any time of day or night from the lockers at the rear of our building (within 3 days).

If you are visiting the store:


All customers who attend the store will be required to wear a mask at all times, and sanitise their hands. You will also be required to sign in using the QR code, and show your COVID vaccination status (or medical exemption) if you are 16 and over. To ensure we adhere to the 1 per 4 sqm requirements, we ask that you limit the number of people you bring with you.


Please do not come to the store:


  • If you or your children are feeling unwell 
  • If you have returned from overseas in the last 14 days, or been in contact with anyone who has contracted COVID -19


Team Adlib Music


20/7/21 - We've got this Sydney


Music is often a source of comfort during times like these. It can help reduce stress and anxiety, elevate mood and motivation and act as an escape, taking our minds off the day-to-day.


While our doors may be temporarily closed, we will still be here during regular business hours to fulfil orders and answer any questions you may have. Below are the ways we can help you keep playing, performing and finding joy through music during lockdown.

 

  1. Free shipping for orders over $50 -  Order online or over the phone and have your items delivered direct to your door! This includes instruments and rentals.
  2. Pickup from our contactless click and collect lockers -  Collect your order any time of day or night from the lockers at the rear of our building (within 3 days).
  3. Kerbside collection -  Contactless kerbside collection can be arranged over the phone. Please note that our hours on Saturday have temporarily change to 10am-2pm.
  4. Zoom and phone consultations -   Book a consultation  with one of our friendly staff or simply give us a buzz if you have questions about any of our products.


Team Adlib Music


9/7/21 - COVID Update

In line with the NSW Governments announcement today:


We will continue to operate, however our showroom will be open by appointment only to one member per household.


Please give us a call or send an email to see if we can organise an appointment for you. We will not be letting customers into the showroom who have not booked an appointment in advance. We can also arrange consultations via Zoom, Skype or Facetime.

We strongly encourage all customers to purchase through our website, or give us a call and we would be more than happy to help process your order over the phone.  

We have two delivery options available:

  • Free Shipping over $50 – We are offering free standard domestic shipping on all orders over $50 made on the website, by phone or email (Please note we are working with Auspost and cannot be held responsible for any Auspost delays)
  • Contactless Click & Collect Lockers – Our Contactless Click & Collect Lockers allow you to collect your order 24/7! The lockers are located undercover in the car park at the rear of the building. Head down the driveway on the right hand side of the building to enter the car park. You will be notified once the order is ready to be collected.

If you are visiting the store


All customers who attend the store will be required to wear a mask at all times, check in using our QR code, and sanitise their hands. Customers will not be permitted to browse the store.


Please do not come to the store:

  • If you or your children are feeling unwell 
  • If you have returned from overseas in the last 14 days, or been in contact with anyone who has contracted  COVID -19, or are from a hotspot


We thank you for your cooperation! We're thinking of you all!


Team Adlib Music


29/6/21 - What we're doing during the COVID Lockdown

We are thinking of you all during this difficult time. Music is often a source of comfort in times like this, so we are here to help as best we can within government guidelines.


We will continue to operate, however our showroom will be open by appointment only


Please give us a call or send an email to see if we can organise an appointment for you. We will not be letting customers into the showroom who have not booked an appointment in advance. We can also arrange consultations via Zoom, Skype or Facetime.


We encourage all customers to purchase through our website, or give us a call and we would be more than happy to help process your order over the phone. We have two delivery options available:


  • Free Shipping over $50 – We are offering free standard domestic shipping on all orders over $50 made on the website, by phone or email (Please note we are working with Auspost and cannot be held responsible for any Auspost delays)
  • Contactless Click & Collect Lockers – Our Contactless Click & Collect Lockers allow you to collect your order 24/7! The lockers are located undercover in the car park at the rear of the building. Head down the driveway on the right hand side of the building to enter the car park. You will be notified once the order is ready to be collected.

 

If you are visiting the store


All customers who attend the store will be required to wear a mask at all times, check in using our QR code, and sanitise their hands. We will be limiting groups to no more than two people, so please limit the number of people you bring with you. Customers will not be permitted to browse the store.


Please do not come to the store:


  • If you or your children are feeling unwell 
  • If you have returned from overseas in the last 14 days, or been in contact with anyone who has contracted COVID -19, or are from a hotspot


Adlib Music staff are taking active measures to ensure the health and safety of our customers and staff.


We thank you for your cooperation!


Team Adlib Music